I'm a senior user researcher, currently a part of Microsoft's Agile Research with Customers (ARC) team, which offers agile user research to support the end-to-end product development process of Microsoft web products and Edge.
With over six years in user research, I specialize in planning and executing user research, encompassing both qualitative and quantitative paradigms. My proficiency extends across a wide array of user research methods, including interviews, usability tests, contextual inquiries, surveys, diary studies, and focus groups. Additionally, I excel in analyzing data and crafting deliverables such as personas, journey maps, empathy maps, and affinity diagrams.
Degrees & Certificates
Master's Degree in Management
University of Edinburgh
Professional Certificate in User Research
UX Design Institute
User Research - Methods and Best Practices
Interaction Design Foundation
UX Research Bootcamp
Memorisely
Conducting Usability Testing
Interaction Design Foundation
Journey Mapping
Interaction Design Foundation
Google Data Analytics Certificate
Analyze Data with R
Codecademy
Analyze Data with SQL
Codecademy
Certificate in Software and Coding Fundamentals
UX Design Institute